Customer Service Associate – E-commerce Inbound Support – GIG – Howrah, India
HowrahFull-timeJunior levelPosted 2 days ago
Junior customer support role at Fusion CX in Howrah. Needs Class 12.
About the role
As part of this GIG customer service opportunity in Howrah, you'll work in an e-commerce support environment where clear communication, problem-solving, and the ability to understand and quantify issues are important to delivering effective solutions.
What you'll do
- Handle customer and business-related queries using strong verbal and written communication skills
- Communicate effectively with suppliers and vendors to understand their concerns and requirements
- Analyse and quantify problem statements raised by suppliers or vendors
- Use analytical and logical reasoning to understand issues and propose appropriate solutions
- Communicate information clearly and professionally in Hindi and English
What you need
- Customer service
- MS Office
- Problem solving