Team Lead
KolkataFull-time1–4 yrsPosted 1 week ago
Junior customer support role at Gear in Kolkata. Needs 1+ years.
About the role
Commitment to our people is our real strength and the key to success. C1 English level required (Able to understand/read documents). English and Hindi, with the ability to express ideas clearly and concisely. Have at least 1 year of experience in customer support and service analysis positions.
What you'll do
- Create an inspiring team environment with an open communication culture
- Delegate tasks and set deadlines
- Monitor team performance and report on operation metrics
- Managing projects and ensuring that deadlines are met by working with other departments to provide materials needed for completion
- Supervising staff members to ensure that they are performing their duties in accordance with company policies
What you need
- Customer service
- MS Office
- Communication