Quality Analyst – Digital (Web Chat & Email)
KolkataFull-time3–6 yrsPosted 4 days ago
Mid-level customer support role at Gratitude in Kolkata. Needs 3+ years and a degree.
About the role
Quality Analyst – Digital (Web Chat & Email) at Gratitude.
Good to have
- CRM
- Customer service
- Root cause analysis
- Six Sigma
- VBA
- SOP writing