Technical Support Executive / Customer Service Executive (CSR / TSR)
HyderabadFull-time1.5–5 yrsUp to ₹9 L a yearPosted 4 days ago
Mid-level customer support role at Gratitude in Hyderabad. Needs 1.5+ years and a degree. Pays up to ₹9 LPA.
About the role
Candidates who meet the requirements may qualify for both roles.The ideal candidate should have excellent communication skills, strong problem-solving abilities, and experience handling international voice processes.
What you need
- Customer service
- CRM
- Voice process
- Sales
- Escalation handling
- Communication
Good to have
- Complaint handling
- Customer handling
- Root cause analysis