Senior Support Lead
HyderabadFull-timeSenior levelPosted 1 week ago
Senior IT support role at HCLTech in Hyderabad.
About the role
ITIL / IT Service Management, ServiceNow or similar ITSM platforms, Incident, Change, and Problem Management, Operational reporting and KPI tracking, Automation and process improvement, Cloud platforms GCP, Stakeholder communication & Governance and compliance
What you'll do
- ITIL / IT Service Management, ServiceNow or similar ITSM platforms, Incident, Change, and Problem Management, Operational reporting and KPI tracking
What you need
- ITIL
- ServiceNow
- GCP