Senior Support Lead - IT Operations
ChennaiFull-time4–7 yrsPosted 1 week ago
Mid-level IT support role at HCLTech in Chennai. Needs 4+ years.
About the role
For a CMDB Analyst / CMDB Engineer supporting iCart & Desktop Applications , I would recommend the following skill set:Core CMDB SkillsServiceNow CMDB administrationConfiguration Item (CI) lifecycle managementCMDB Health Management:CorrectnessCompletenessComplianceCI relationship mapping and dependency managementDiscovery and Service MappingCMDB reconciliation and normalizationAsset management and software inventory managementCMDB audits and data quality reportingITIL v4 foundation knowledge…
What you'll do
- ServiceNow SkillsCMDB WorkspaceDiscoveryService MappingIT Asset Management (ITAM)Configuration Management Database (CMDB)Flow DesignerReporting & DashboardsBasic…
What you need
- Reconciliation
Good to have
- AWS
- Azure
- ServiceNow