DGM - Digital Platforms, MarTech & E-Com
MumbaiFull-time3–6 yrsPosted 1 week ago
Mid-level sales role at Mahindra & Mahindra in Mumbai. Needs 3+ years and an MBA.
About the role
traffic, conversion, average order value and retention store platform, site performance, uptime and development partners Oversee product pages, merchandising and SEO; run ongoing tests on product pages, cart and checkout Oversee order accuracy, fulfilment handoffs, returns and promotions; plan seasonal campaigns and launches
What you'll do
- Own the ecommerce roadmap: traffic, conversion, average order value and retention
- Manage the ecommerce website: store platform, site performance, uptime and development partners
- Oversee product pages, merchandising and SEO; run ongoing tests on product pages, cart and checkout
- Oversee order accuracy, fulfilment handoffs, returns and promotions; plan seasonal campaigns and launches
- Own the martech stack: store platform, email/SMS, CRM, analytics and tag management
What you need
- CRM
- Salesforce
- Customer service
- Zendesk
- Google Analytics
- Shopify
Good to have
- Cross-selling
- SEO