Sr Territory Manager - Retail Service
VijayawadaFull-time7–15 yrsPosted 1 week ago
Senior sales role at Mahindra & Mahindra in Vijayawada. Needs 7+ years and a B.Tech or B.E..
About the role
Oversee and coordinate all genset service activities. Ensure timely and efficient servicing of genset equipment. Develop and implement maintenance schedules and service protocols. : Lead and mentor a team of service engineers and customer service representatives. Provide training and support to team members to enhance technical and customer service skills.
What you'll do
- Oversee and coordinate all genset service activities
- Ensure timely and efficient servicing of genset equipment
- Develop and implement maintenance schedules and service protocols
- Conduct regular performance reviews and set development goals for the team
- Implement customer feedback mechanisms to improve service quality and customer satisfaction
What you need
- MS Office
- Communication
- Sales
- Customer service
- Business development