Executive- Guest Relations
Madhya PradeshFull-time4–5 yrsPosted 1 week ago
Mid-level hospitality role at Malabar Group (Malabar Gold & Diamonds) in Madhya Pradesh. Needs 4–5 years and a degree.
About the role
Executive- Guest Relations at Malabar Group (Malabar Gold & Diamonds). Sales Performance -.
What you'll do
- Develop customer profiles (including wedding customers) by understanding customers’ requirements in order to showcase products that meet their needs and manage customer…
- Calculate and share the estimates to the customer upon making the sale, provide discount within one’s limits and obtain approval from store leadership for further…
- Check and maintain attendance & movement register in the store
- Greet customers upon entry to the store in order to engage with them to understand their requirements and direct them to the right person/section
- Help customers during the jewellery trials to enhance the customer experience within the store
What you need
- Guest service
- Customer service
- Visual merchandising
- SOP writing
- Performance management
- Retail sales