Senior Technical Consultant - MFG, Client Success
BengaluruFull-time2–5 yrsPosted 2 weeks ago
Mid-level customer support role at o9 Solutions Management in Bengaluru. Needs 2+ years and a B.Tech, B.E. or B.Sc.
About the role
We are looking for a highly motivated and technically strong Senior Technical Consultant – Client Success to join our team. In this role, you will support o9 customers post-implementation , ensuring seamless platform operations , strong customer outcomes , and high system reliability.
What you'll do
- Ensure timely response, recovery, and resolution of batch automation disruptions while meeting customer SLAs
- Monitor and maintain smooth operations of o9’s cloud-based platform
- Work closely with DevOps and Support teams to troubleshoot and resolve system issues
- Validate, transform, and manage customer data using tools like SQL, SSIS, Excel, Apache NiFi, Hadoop, PySpark, and Hive
- Analyze customer data, understand functional/technical dependencies, and ensure data integrity
What you need
- Python
- SQL
- SSIS
- Hadoop
- Spark
- Hive
Good to have
- AWS
- GCP
- SAP
- Azure
- R
- JavaScript