Technical Support Specialist- DevOps
BengaluruFull-time2–4 yrsPosted 2 days ago
Mid-level IT support role at OpenText in Bengaluru. Needs 2–4 years.
About the role
As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered.
What you'll do
- As a Technical Support Specialist, you will resolve customer issues and contribute to the overall growth of the business and your peers
- With great training, effective leadership, smart processes, timely communication, regular coaching
- Troubleshoot technical and non-technical issues with the tools and skills after product training
- Provide guidance to fellow Technical Support Specialists
- Participate in the content creation lifecycle for support documentation
What you need
- Windows
- Hardware
- Networking
- Firewalls
- CRM
- AWS
Good to have
- Linux
- Azure