Account Manager
BengaluruFull-timeHybrid5–9 yrsPosted 1 week ago
Senior account management role at Rippling in Bengaluru. Needs 5+ years. Hybrid.
About the role
We’re looking for a self-driven, growth-minded renewals account manager with a proven track record of success to join our India-based Account Management team supporting US companies. As an account manager at Rippling, you are the CEO of your book of business. You are the primary relationship owner for each of your customers to guide them in optimizing the use of Rippling’s suite of back-office HR products and solutions.
What you'll do
- Navigate a strategic renewal process within a large book of business to increase retention rate and minimize churn
- Ensure that customers are utilizing and see the value of current subscriptions across HR, IT, Finance and global workforce management needs
- Identify new cross sell opportunities and work with product account executives to co-sell new solutions within your book of business
What you need
- Cross-selling
- Customer success
- Roadmapping
- Tailoring