Technical Account Manager
BengaluruFull-time3–6 yrsPosted 1 week ago
Mid-level account management role at Rippling in Bengaluru. Needs 3+ years.
About the role
As part of our dedicated Technical Account Management organisation, you will work closely with our rapidly scaling and maturing globally headquartered customers to understand their needs, demonstrate where Rippling can solve their problems, and help drive their adoption of Rippling’s product suite.
What you'll do
- Serve as a global Subject Matter Expert (SME) on the Technical Account Management team, providing support to customers expanding predominantly into Singapore and India
- Foster strong cross-functional partnerships and represent the Voice of the Customer for APAC customer needs
- Drive increased adoption of key features, new product releases, and best practices
- Swiftly prioritise and resolve critical customer issues
- Collaborate directly with customers to understand and optimise their HR, payroll, benefits administration, and IT workflows
What you need
- Communication
Good to have
- HRMS