Telecaller
ChandigarhFull-timeFresherPosted open since jul 2023
Entry-level customer support role at Rojgar Group in Chandigarh. Open to freshers with a degree.
About the role
Handle both inbound and outbound phone calls effectively. Furnish customers with the information they need. Resolve queries related to gift delivery or any damage during transit. Maintain an up-to-date customer database by regularly updating information. Create communication scripts for inbound calls.
What you'll do
- Handle both inbound and outbound phone calls effectively
- Resolve queries related to gift delivery or any damage during transit
- Maintain an up-to-date customer database by regularly updating information
- Create communication scripts for inbound calls
- Keep the team updated on customer calls and demo sessions on a regular basis
What you need
- Communication
- Voice process