Manager - Cluster Core Operations
IndiaFull-timeMid levelPosted over a month ago
Mid-level operations role at Vodafone Idea.
About the role
To manage the Core ( CS Voice Core incl IMS ) operations and rollout at circle level. This role includes managing NLD nodes, 3rd party VAS nodes { IVR, OBD, IBD, and Hub nodes like DND} and enterprise support like Prutech – Flipkart, IOCL, Could telephony service, S2C hardware support operational activities. to support SNOC and COG, Support to RA & Business to deliver so superior quality services at the circle.
What you'll do
- Manage the Core ( CS Voice Core incl IMS ) operations and rollout at circle level
- Responsible for Core KPI management
- Define & execute operations model to handle customer issues, project support & CXX management
- Supporting SNOC teams like INM, FM, CHM, PM etc. to meet Circle Core KPIs
- Close coordination & working with various OEMs, vendors, SNOC & Corporate teams
What you need
- Reporting
- Coordination
- Performance management
- Telecom