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Manager - Nodal Operations

BengaluruFull-timeMid levelPosted 4 weeks ago

Mid-level operations role at Vodafone Idea in Bengaluru. Needs a degree.

About the role

Provisioning of lawful interception (LI) requests as prescribed in the LI SOP issued by DoT. Be the sole interface between VIL and LEA’s in matters concerning LI & Data Disclosure. Have a close working relationship with LEAs to better understand their emergent requirements on account of technological advancements.

What you'll do

  • Alternate Nodal Officer (ANO)
  • Processing of Data Disclosure requests received from law enforcement agencies (LEA) in a time bound manner as prescribed by DoT
  • Resolve all technical and non-technical issues faced by law enforcement agencies with respect to LI and Data Disclosures
  • Prepare reports for LI / Data Disclosure and maintain / destruct statutory records prescribed by DoT for Nodal Operations
  • Maintain high level of confidentiality / secrecy in process and documentation received from Govt. Agencies and provide 24X7 support

What you need

  • SOP writing
  • MIS reporting
  • Excel
  • MS Office
  • Documentation
  • Reconciliation

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