Principal Analyst (SAP) – Customer Service
BengaluruFull-time8–14 yrsPosted 1 week ago
Leadership customer support role at Waters Corporation in Bengaluru. Needs 8+ years and a B.Tech, B.E. or B.Sc.
About the role
This role will partner with business leaders, IT teams, and external advisors to define architecture strategies that enable seamless integration, scalability, and minimal disruption during M&A transitions.
What you'll do
- Define end-to-end process for Customer Service aligned with business objectives
- Provide technical leadership during fit-gap analysis, system testing, and cutover planning
- Ensure integration with SAP modules (FI/CO, MM, PP) and external systems
- Develop strategies for data migration, master data harmonization, and process alignment
- Guarantee scalability, security, and performance of integrated solutions
What you need
- Customer service
- SAP
- SAP HANA
- Sales
- ERP
- M&A
Good to have
- Accounts receivable