IT Support Technician
ChennaiFull-time1–3 yrsPosted 4 days ago
Junior IT support role at Workers Town in Chennai. Needs 1–3 years and a B.Sc, B.Tech or B.E..
About the role
As an IT Support Technician, you will deliver remote technical assistance to clients, efficiently resolving hardware and software issues. A strong understanding of IT systems, paired with excellent customer service skills, is essential to ensure client satisfaction. Your responsibilities will include troubleshooting user problems, assisting with software installations, and configuring systems.
What you'll do
- Provide remote technical support to clients
- Troubleshoot hardware and software issues
- Assist with software installations and updates
- Document all interactions and solutions provided
What you need
- Troubleshooting
- Networking
- Hardware