Key Account Manager – Enterprise Sales (Delhi)
DelhiFull-time5–7 yrsPosted 3 weeks ago
Senior account management role at Xoxoday in Delhi. Needs 5–7 years.
About the role
We are looking for a high-performing Enterprise Sales professional with experience in SaaS, HR Tech, Martech, Loyalty, Rewards, Employee Engagement, or CX solutions. The role involves driving new business while maximizing revenue from existing enterprise customers through cross-sell and upsell opportunities across Xoxoday's product suite.
What you'll do
- Manage and grow a portfolio of strategic enterprise accounts, ensuring high customer satisfaction and retention
- Build strong relationships with key stakeholders, including CHROs, HR Heads, Marketing, Sales, CX, Procurement, and business leaders
- Develop account growth strategies to maximize revenue and achieve expansion targets
- Conduct regular business reviews (QBRs), identify customer needs, and propose value-driven solutions
- Own renewal conversations and negotiate commercial agreements to improve customer lifetime value
What you need
- Sales
- SaaS sales
- Negotiation
- CRM
- Employee engagement
- Cross-selling
Good to have
- Customer success