Managed Shared Services Consultant
PuneFull-time3–6 yrsPosted 2 days ago
Mid-level consulting role at Zendesk Technologies Private Limited (India) in Pune. Needs 3+ years.
About the role
We function as an extension of their teams, consulting on design and configuration best practices, and offering the hands-on support they need to realize their vision. As a Managed Services Consultant, you will be responsible for configuring Zendesk solutions and consulting on configuration best practices for our global portfolio of managed services customers.
What you'll do
- Process Improvement: Contribute to processes and operational improvements within this rapidly growing team
What you need
- SQL
- Zendesk
- Python
- Process improvement
- Problem solving
Good to have
- Excel
- Customer success
- Power BI
- Tableau