Senior Director, Technical Business Consulting
PuneFull-time15–27 yrsPosted over a month ago
Leadership consulting role at Zendesk Technologies Private Limited (India) in Pune. Needs 15+ years and an MBA.
About the role
Senior Director, Global Delivery Hub – Pune, India This is a strategic leadership role responsible for driving the vision, execution, and growth of our consulting and staffing business operations in India.
What you'll do
- Strategic Vision & Business Leadership
- Lead the entire India AI consulting, data migration and custom development teams, driving customer adoption, growth and operational excellence
- Partner with Global Services leadership team on strategic planning and execution to support global business requirements through India-based delivery capabilities
- Enable cross-region coordination between global clients and India delivery teams to ensure seamless service delivery
- Client & Stakeholder Management
What you need
- Zendesk
- Stakeholder management
- Process improvement
- Performance management
- Customer success
- Problem solving