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1st Line Support Analyst - India

Acuris·Mumbai

Pay not stated0–3 yrsFull-time
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About the role

1st Line Support Analyst - India at Acuris. Provide quality system support to all users in an approachable and courteous manner.

What you'll do

  • Provide quality system support to all users in an approachable and courteous manner
  • Strive to meet or exceed all operational and SLA's
  • Adhere to policies, procedures, processes and documentation
  • Respond to incoming telephone calls and emails
  • Inform users on appropriate action

What you need

  • 0–3 yrs of experience
  • Customer service
  • MS Office
  • Active Directory
  • Problem solving
  • Any graduate

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