Account Management, Manager

About the role

Newfold Digital is a leading web technology company serving millions of customers globally. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence

What you'll do

• Lead, mentor, and manage a team of Account Managers, fostering their professional development and ensuring team objectives are met
• Develop and execute strategic account plans to retain and grow a portfolio of key client accounts, focusing on long-term relationships and customer lifetime value
• Serve as the primary escalation point for client issues and ensure timely and effective resolution, maintaining high levels of client satisfaction

What you need

• Cross-selling
• Upselling
• Go-to-market
• Any graduate