Account Manager, Vendor Consultant Program

About the role

As a Vendor Consultant and part of Selling Partner Engagement and Growth (SPEG), you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. SPEG team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon.

What you'll do

• Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers
• Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors
• Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience
• Provide thought leadership around planning, roadmaps and execution
• Establish long term partnerships with key vendor partners for the group of vendors handled

What you need

• Digital marketing
• Root cause analysis
• Communication
• Any graduate