Account Receivable Associate Analyst ( Shared Services ) - Global Accounting Research

About the role

The Accounts Receivable Research Specialist is responsible for researching and resolving discrepancies related to outstanding customer payments, maintaining accurate records, and ensuring timely collections. This role involves communicating with customers and internal departments to identify and rectify incorrect cash apps issues, ensuring that accounts are properly updated.

What you'll do

• The Accounts Receivable Research Specialist is responsible for researching and resolving discrepancies related to outstanding customer payments
• This role involves communicating with customers and internal departments
• Research and resolve customer payment issues, including payment mismatches, unapplied payments, or short payments
• Reconcile accounts receivable ledgers by reviewing transactions and adjusting any discrepancies to ensure accurate and complete records
• Interact with customers via phone, email, or written correspondence to resolve outstanding payment issues or clarify invoicing concerns

What you need

• 5–9 yrs of experience
• Accounting
• Research
• Accounts receivable
• Collections
• Billing
• SAP
• CA Intermediate or MBA or B.Com

Good to have

• MS Office
• VBA