Manager - Process Coach
CorroHealth Infotech·Noida
- Can I apply
- Open to any education · Mid level
- Pay
- Pay not stated
- Source
- From the company's careers page · yesterday
- How to apply
- On CorroHealth Infotech's site: account needed, ~10–15 min
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About the role
The role involves calling customers for payments, payment processing, credit notes, write offs, reconciliations and reporting. Resolve all customer queries and requests coming via e-mails /tickets within the agreed SLA Perform account reconciliation between data from different systems Maintain exception logs for process related exception as and when they occur for knowledge retention
What you'll do
- Resolve all customer queries and requests coming via e-mails /tickets within the agreed SLA
- Perform account reconciliation between data from different systems
- Maintain exception logs for process related exception as and when they occur for knowledge retention
- Provide audit support where required
- Prepare reports as per requirements
What you need
- Reconciliation
- Accounts receivable
- MBA or B.Com
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