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Accounting Customer Support Analyst

Deltek·Bengaluru

Pay not statedJunior levelFull-time
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About the role

Provide exceptional support to customers via phone, chat, and email, addressing inquiries and resolving issues efficiently. Collaborate with internal teams, including product engineering and management, to resolve complex cases. Research and troubleshoot customer questions, ensuring accurate and timely solutions.

What you'll do

  • Provide exceptional support to customers via phone, chat, and email, addressing inquiries and resolving issues efficiently
  • Collaborate with internal teams, including product engineering and management, to resolve complex cases
  • Research and troubleshoot customer questions, ensuring accurate and timely solutions
  • Maintain detailed records of customer interactions and case resolutions

What you need

  • Customer service
  • Accounting
  • Any graduate

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