Accounts Receivable Executive

About the role

Reporting to the Manager of Accounts Receivable, the incumbent will assume the responsibility of performing Cash Application activities for Wiley Global. This includes lockbox payments, wire payments, refunds, cash deposits, and payment allocations. Another key role of this position is to respond to simple and standard customer queries related to their payments.

What you'll do

• Allocation of customer payment against outstanding invoices - wires, lockbox, payment allocations and process refunds etc.
• Cross-verification of the customer account before initiating a refund
• Customer instructions are followed for payment allocations
• Respond to simple and straight-forward customer queries - Response time on customer queries should meet the SLA and the information provided should be authentic
• Co-ordination of chargeback queries between customer service and controllers - Timely closure of chargeback cases to avoid penalty into our bank account

What you need

• 1–3 yrs of experience
• Accounts receivable
• Accounting
• Excel
• SAP
• Internal controls
• Compliance
• B.Com