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Acquisition Manager Sales 0412 5984 1095284

Kotak Mahindra Bank·Indore

Pay not statedMid levelFull-time

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About the role

The Assistant Branch Manager - Inbound is responsible for managing day-to-day branch operations, ensuring regulatory compliance, delivering excellent customer service, and supporting overall branch efficiency. [role.com] , [in.linkedin.com]

What you'll do

  • Oversee daily branch operations and ensure smooth functioning. [role.com] , [in.linkedin.com]
  • Ensure compliance with bank policies, RBI guidelines, audit requirements, AML, and KYC norms. [role.com]
  • Authorize and verify customer transaction requests processed by branch staff. [role.com]
  • Monitor branch lobby management and customer queues to enhance service quality. [role.com]
  • Handle cash operations, foreign exchange (FX), and related banking services within approved limits. [role.com]

What you need

  • Sales
  • Customer service
  • AML
  • KYC
  • Operational risk
  • Communication
  • B.Com

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