Admin & Operations Process Intern

About the role

This is a 3-month internship. The role will involve consolidating operational data, developing tracking dashboards, documenting standard operating procedures (SOPs), and establishing repeatable workflows across Admin, Procurement, Events and Field Operations. The objective is to move from ad hoc coordination and manual follow-ups to a more structured, transparent and scalable operating model.

What you'll do

• Dashboard & Tracker Development: Build and maintain dashboards to track task ownership, priorities, deadlines, pending actions and closures
• Process Documentation: Create and organise SOPs, checklists, templates and process guides for recurring Admin & Operations activities
• Reporting & Analysis: Develop weekly and monthly reports on request volumes, turnaround times, pending tasks, delays and utilisation of completed deliverables
• Process Improvement: Identify gaps, improve existing trackers and recommend ways to reduce missed follow-ups and last-minute execution issues

What you need

• Reporting
• Excel
• Documentation
• SOP writing
• Process improvement
• Problem solving
• Any graduate