Administrator L3

About the role

The purpose of this role is to resolve priority incident tickets and service requests while contributing to incident analysis, change request preparation, and continuous service improvement.

What you'll do

• Design and maintain the end-to-end strategy for deploying software packages and security patches
• Write advanced scripts (such as PowerShell or Python) to automate routine deployment, testing, and troubleshooting tasks
• Manage phased deployment pipelines (Pilot, User Acceptance Testing, and Production) to ensure updates do not disrupt daily business
• Monitor compliance dashboards, track Service Level Agreements (SLAs), and troubleshoot deployment failures or reboot dependencies
• Work closely with the cybersecurity team to quickly apply security fixes and prevent potential network threats

What you need

• 5–10 yrs of experience
• Intune
• Windows
• PowerShell
• Vulnerability assessment
• Troubleshooting
• SOP writing
• B.Sc or B.Tech or B.E. or BCA

Good to have

• Python