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Administrator L3

Wipro·Hyderabad

Pay not stated3–5 yrsFull-time
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About the role

The purpose of this role is to resolve priority incident tickets and service requests while contributing to incident analysis, change request preparation, and continuous service improvement.

What you'll do

  • Provide Level 2 support for Jamf-managed Apple devices and Android rugged devices
  • Troubleshoot complex enrollment, compliance, and application deployment issues
  • Manage device configurations, policies, and security settings
  • Support OS upgrades, patch management, and software deployments
  • Work with vendors and cross-functional teams to resolve escalated issues

What you need

  • 3–5 yrs of experience
  • Troubleshooting
  • Android
  • iOS
  • SOP writing
  • Any graduate

Good to have

  • Bash
  • Python

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