Administrator (Support & Operations)

About the role

We are seeking a motivated and detail-oriented Database Administrator (L2) to provide first-level support for enterprise database environments including IBM DB2 , Microsoft SQL Server and Oracle Database . The candidate will be responsible for monitoring database health, handling routine operational tasks, responding to alerts, performing basic troubleshooting, and ensuring database availability in accordance with defined SLAs.

What you'll do

• Database Monitoring & Support Monitor SQL Server, Oracle, and DB2 databases using enterprise monitoring tools.Respond to database alerts, incidents
• Backup & Recovery Support Monitor and verify backup completion status.Execute standard backup and restore requests as per documented procedures.Ensure backup failures…
• User & Security Administration Create, modify, and disable database user accounts.Grant and revoke database permissions as per approved requests.Support password resets…
• Routine Database Maintenance Perform health checks and routine maintenance activities.Monitor tablespace, disk space, transaction logs
• Incident & Service Request Management Handle tickets through ServiceNow.Document incidents, resolutions

What you need

• Troubleshooting
• ITIL
• Windows
• Linux
• SQL Server
• Mainframe
• Any graduate

Good to have

• Oracle Database
• SQL