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Administrator (Tools & Automation)

HCLTech·Chennai

Pay not statedJunior levelFull-time
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About the role

Incident Detection & Front-Line Triage\\\\r\\\ Communication, Collaboration & Post-Incident Actions\\\\r\\\

What you'll do

  • Incident Detection & Front-Line Triage
  • Process Activation: Initiate the formal Major Incident Management (MIM) workflow immediately upon identifying breaches of critical service-level thresholds

What you need

  • Troubleshooting
  • Any graduate

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