Advanced Associate, Customer Service

About the role

OnVUE Quality & Training Coordinator (Advanced Associate)

What you'll do

• Working closely with the contact center teams, the OnVUE Quality and Training Coordinator assists with the creation, maintenance
• This includes creating training modules, process documents, and key email announcements required which will enable team members to stay up to date with our current…
• Training Development and Delivery
• Assist in the development and maintenance of reference materials for training purposes
• Support the creation of training objectives and agendas through the analysis and integration of collected data in collaboration with team members

What you need

• 3–6 yrs of experience
• Customer service
• MS Office
• Problem solving
• Diploma