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Agent Manager

Quess Corp·Jaipur

₹1.4 L–₹2.2 L a year0–2 yrsFull-time

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About the role

As an Agent Manager, you will be responsible for overseeing a team of agents and ensuring efficient operations.

What you'll do

  • Manage and motivate a team of agents to meet performance targets
  • Monitor agent performance and provide coaching as needed
  • Coordinate with other departments to ensure smooth workflow
  • Implement strategies to improve agent productivity
  • Handle escalated customer issues professionally and efficiently

What you need

  • 0–2 yrs of experience
  • Customer service
  • Communication
  • Class 12

What you get

  • ₹1.4 L–₹2.2 L a year

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