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AGM - SME - IP/MPLS

Vodafone Idea·Pune

Pay not stated10–18 yrsFull-time
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About the role

Responsible for quick restoration of P1/P2 incidents within SLA by applying suitable work around/solution. Ensure timely management escalations for all P1/Special incidents as per process and regular update Manage, troubleshoot & restore faults across multi vendor multi technology IP networks Able to understand the overlying services Voice, Data and other services and their architecture

What you'll do

  • Responsible for quick restoration of P1/P2 incidents within SLA by applying suitable work around/solution
  • Ensure timely management escalations for all P1/Special incidents as per process and regular update
  • Manage, troubleshoot & restore faults across multi vendor multi technology IP networks

What you need

  • 10–18 years in teaching & education
  • ITIL
  • ISO 27001
  • CCNP
  • Routing and switching
  • Telecom
  • Communication
  • B.Tech or B.E.

What you get

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