AI and Automation Associate (Risk/Compliance)

About the role

As a AI and Automation Associate (Compliance/Risk) , you will be the central engine for operational excellence and innovation within Wahed's. This is a unique opportunity to move beyond executing tasks and become a strategic builder, working directly with the Compliance to identify and solve our most pressing challenges.

What you'll do

• Analyze customer experience (CX) ticket data to identify recurring pain points and develop automated solutions to improve response quality and speed
• Build and manage dashboards that provide a single source of truth for regional KPIs, empowering leadership with actionable, real-time insights
• Design and implement automated workflows for reviewing compliance alerts and streamlining KYC/AML decisioning, reducing manual effort and improving accuracy

What you need

• 2–4 yrs of experience
• Compliance
• SQL
• LLMs
• Data visualisation
• Google Analytics
• Operational risk
• Any graduate

Good to have

• Prototyping
• KYC
• AML
• Reconciliation