AI Customer Engineer, Google Cloud

About the role

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative.

What you'll do

• Drive the technical solution for complex workloads within AI product areas to ensure rapid and successful adoption
• Combine business strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts
• Provide technical consultation to customers, acting as a technical advisor and building customer relationships
• Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-to-Market team
• Work within product and engineering management systems to document, prioritize and drive resolution of customer feature requests and issues

What you need

• 6–11 years in customer support & success
• GCP
• Prototyping
• Go-to-market
• Sales
• Product marketing
• Problem solving
• Any graduate