AI Customer Engineer, Google Cloud

About the role

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

What you'll do

• Drive the technical solution for complex workloads within AI product areas to ensure rapid and successful adoption
• Combine business strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships
• Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team
• Work within Product and Engineering management systems to document, prioritize, and drive resolution of customer feature requests and issues

What you need

• 6–11 years in customer support & success
• GCP
• SQL
• Python
• JavaScript
• TypeScript
• Go
• Any graduate

Good to have

• Java
• Prototyping
• Go-to-market