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AI Deployment Lead

Prodigal·Mumbai

Pay not stated2–5 yrsFull-time
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About the role

This is one of the most critical and demanding roles at Prodigal. As an AI Deployment Lead, you are the person who takes an AI agent from a signed contract to a live, performing system and then keeps it getting better. You sit at the intersection of customer understanding, technical depth, and operational rigor.

What you'll do

  • Customer Discovery and Scoping
  • Deeply understand each customer's business and existing call workflows
  • Design call flow diagrams and interaction maps that translate customer workflows into precise agent behaviours
  • Translate complex, sometimes ambiguous requirements into clear, actionable scopes for engineering
  • Deployment and Phased Delivery

What you need

  • 2–5 yrs of experience
  • Customer success
  • CRM
  • Any graduate

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