Amazon Job Vacancy In Mumbai

About the role

(adsbygoogle = window.adsbygoogle || []).push({}); Amazon India is hiring enthusiastic individuals to join our Customer Service team in Mumbai. As a Customer Service Associate, you will play a key role in providing exceptional support to our customers, ensuring their inquiries and concerns are addressed promptly and professionally.

What you'll do

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner
• Provide accurate information about products, services, and policies
• Resolve customer issues and concerns with a focus on customer satisfaction
• Collaborate with other team members to ensure a seamless customer experience
• Meet and exceed performance targets for customer satisfaction, quality, and productivity

What you need

• Customer service
• Problem solving
• Class 12