Analyst - Cummins CARE Operations

Cummins·Pune

Pay not statedJunior levelFull-time

Apply on Cummins' site Track your applications and see your fit: start free

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Check my fit

Hard to read?

About the role

This position provides routine support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, under limited supervision

What you'll do

Provide prompt assistance to customers through various media. Multi-Skill/Multi-channel support (Chat/Email/Phone)
Escalate non-routine issues, providing documentation through process
Contributes ideas and suggestions on how the existing processes can be made more customer centric or efficient

What you need

1–3 years in operations
Documentation
Salesforce
Diploma

Good to have

Customer service

What you get

Similar jobs

Operations Team Member_AFD SERVICES_0117_1780_1056093

Kotak Mahindra Bank·Pune

Can I apply: Open to any education · Junior level
Pay: Pay not stated
Source: From the company's careers page · today
How to apply: On Kotak Mahindra Bank's site (Oracle): account needed, ~10–15 min

Early: posted 1 h ago on their own site

Process Lead

AXA Global Business Services·Pune

Can I apply: Open to any education · 2–3 yrs
Pay: Pay not stated
Source: From the company's careers page · today
How to apply: On AXA Global Business Services's site: short form, ~5 min

Early: posted 18 h ago on their own site