Analyst - End User Computing

About the role

Reporting to Head Of Head EUC Imaging and Apps, you will be in charge of Endpoint management activities across globe. Expertise in packaging, repackaging and automating software installations for a range of Windows desktop software using software packaging technologies In-depth knowledge of Microsoft operating systems with particular emphasis on Windows 10 and Windows 7

What you'll do

• Play a key role in ensuring seamless endpoint management across the globe, contributing to the efficiency and security of our operations
• Be in charge of Endpoint management activities across globe
• Responsible for deploying of SCCM with CO management
• Monitor the SNOW ticket queues, troubleshoot and resolve tickets
• Create Low-Level Design Documents, Technical Documentation and Report creation for multiple workplace services

What you need

• 4–7 years in it support & networking
• Intune
• Windows
• Troubleshooting
• ITIL
• PowerShell
• Test cases
• B.Tech or B.E.

Good to have

• SAP
• Instrumentation