Analyst/Senior Analyst - Product Analytics

About the role

The U.S. Merchant Marketing, Global Marketing Execution & Analytics (UMGEA) team is responsible for leveraging marketing and analytics capabilities to drive sustainable growth through customer, partner, and product insights that inform the merchant value proposition, channel strategy, and investment optimization, while leveraging the full range of enterprise assets and partnerships for GMNS customers and ensuring we remain compliant as a network.

What you'll do

• Responsible for leveraging marketing and analytics capabilities to drive sustainable growth through customer, partner
• Responsible for partnering with global markets to drive profitable growth, accelerating acceptance and amplifying the value of Amex acceptance to Merchants
• Help build foundational reporting, measurement frameworks, and performance insights to track the evolution and scale of Product capabilities
• Working closely with Product, Risk, and Data partners, the Analyst will translate complex data into clear, actionable insights that inform product strategy
• Develop and maintain foundational reporting and dashboards for GMNS Products, providing timely and reliable visibility into adoption, engagement

What you need

• 1–2 yrs of experience
• Analytics
• Dashboarding
• SQL
• Data analysis
• BigQuery
• Tableau
• B.Tech or B.E.

Good to have

• Machine learning
• LLMs
• Product strategy
• Root cause analysis
• PowerPoint