Applicant - Associate/Sr. Associate

About the role

₹18k - ₹40k in-hand per month (Depending upon yrs of exp)

What you'll do

• Handle inbound and outbound customer interactions across Telecom, Technology, Logistics, and Mortgage domains
• Resolve customer queries related to services, technical issues, billing, orders, deliveries, refunds, and loan processes
• Provide troubleshooting support and ensure timely issue resolution
• Drive sales, cross-selling, upselling, and customer retention initiatives
• Coordinate with internal teams for escalations and effective customer support

What you need

• 0–6 yrs of experience
• Customer service
• CRM
• Communication
• Sales
• Escalation handling
• Upselling
• Diploma

Good to have

• Learning and development
• Telecom
• Cross-selling

What you get

• ₹18k–₹40k a month