Client Services Officer

About the role

Client Services Officer at IDFC FIRST Bank. Maintain and exercise control over portfolio of clients utilising the Bank's Exchange Hoouse & Remittance Services.

What you'll do

• Maintain and exercise control over portfolio of clients utilising the Bank's Exchange Hoouse & Remittance Services
• Ensure that services to WB clients are of the highest standard while constantly monitoring customer quality in order to minimize the risk of loss to the bank
• Conduct regular service review meetings with decision makers and operational contacts prepare minutes and follow through all the issues raised by client and ensure…
• Liaise with Implementation, Sales, Operations, Product Management, Channel Management
• Proactively ideate and provide inputs and initiate projects leading to operational efficiency and ease of business

What you need

• 2–5 yrs of experience
• Customer service
• Treasury
• Sales
• Channel sales
• B.Com or BMS or B.Sc or BA or BBA or MBA or M.Com