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Application Specialist - Postpress (Sivakasi)

HIN Heidelberg·Chennai

Pay not stated6–8 yrsFull-time

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About the role

Are you looking for a challenge? That's what we offer!

What you'll do

  • Expedite the escalation of technical issues to Regional Service Support and the Factory as needed
  • Should handle Demo, installation and training of of Diecutters Folder Gluers and Foil stamping
  • Adhere to service policies, guidelines, and performance standards during the execution of assigned tasks, services, or installations
  • Provide comprehensive support to field team technicians, including branches, in resolving significant technical challenges
  • Assist Team Lead/Spare Parts Team/ in managing customer complaints concerning service disputes

What you need

  • 6–8 yrs of experience
  • Customer service
  • Sales
  • Communication
  • B.Tech or B.E. or Diploma

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