Application Support & Maintenance - Microsoft Technologies/Java/Middleware

About the role

The role requires working from the designated ODCs in Noida, Bangalore, or Hyderabad and adhering to the assigned 24x7 shift roster.

What you'll do

• Provide L2/L3 production support for Rhapsody Integration Engine and associated healthcare interfaces
• Monitor Rhapsody routes, communication points, message queues, errors, and system health
• Troubleshoot failed, rejected, delayed, duplicate, or missing HL7 messages
• Perform message tracing from source application through Rhapsody to destination systems
• Analyze HL7 messages and identify issues related to segments, fields, data formatting, mappings, and transformations

What you need

• 4–8 yrs of experience
• Java
• Maintenance
• Troubleshooting
• TCP/IP
• Root cause analysis
• SOP writing
• Any graduate