Application Support Engineer

About the role

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems.

What you'll do

• Expected to perform independently and become an SME
• Required active participation/contribution in team discussions
• Contribute in providing solutions to work related problems
• Collaborate with cross-functional teams to understand system dependencies and impact of issues
• Document troubleshooting steps and resolutions to build a knowledge base for future reference

What you need

• 3–6 years in it support & networking
• Data modelling
• Troubleshooting
• Any graduate